Contact Us
Last updated: June 8, 2026
Questions, feedback, or corrections about Ohio Sales Tax Calculator? We'd love to hear from you.
Common Inquiries & Support Options
Our support team handles a variety of inquiries to help both business owners and individual consumers understand tax compliance. We routinely assist with reports of rate discrepancies, clarifications on the taxation of services, feedback on calculations, partnership opportunities, and technical bug reports. If you notice a rate that does not match local tax levies, please supply the county name, city name, and a citation to the official ruling so we can verify and update it. Additionally, we welcome feature requests and feedback to improve our user experience, including suggestions for new sub-tools, layout preferences, and translation enhancements.
Response Times & Support Hours
We strive to respond to all inquiries as quickly as possible. The standard response time for our support queue is 24 to 48 business hours. Our administrative team operates Monday through Friday, from 9:00 AM to 5:00 PM EST, excluding major federal holidays. Please note that while we can answer technical questions regarding our tools, we cannot offer official legal, accounting, or CPA-certified tax advice. For complex corporate nexus questions or audits, we suggest consulting with a local Ohio CPA.
Security & Data Privacy
We prioritize your privacy and data security. All messages transmitted through our contact form are encrypted using industry-standard SSL protocols. We do not store or transmit any financial or transaction data entered into our calculators. We never share or sell your email address or personal details to third parties, and all communication is handled strictly in accordance with our Privacy Policy. Our servers are audited regularly to prevent security vulnerabilities and ensure safe browsing. All inquiries are dealt with in the strictest confidence, and no tracking information is shared.